Sr. QA Tester at Nintendo of America Inc.
The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., manufactures and markets hardware and software for its Nintendo Switch™ system and the Nintendo 3DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold more than 4.4 billion video games and more than 700 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy™, Game Boy Advance, Nintendo DS™ family of systems, Super NES™, Nintendo 64™, Nintendo GameCube™, Wii™ and Wii U™ systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon.
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Reports quality, key issues with the utmost proficiency. Approaches game testing uniquely and with enthusiasm. Responsible for providing support in execution of debug-related tasks in the most efficient and effective manner possible. Researches, creates, and maintains metrics for projects and testing teams. Provides mentorship and guidance to other testers. There is a high emphasis on quality and customer service.
- Produces an extraordinary quantity of quality, high value bugs
- Provides on-going support and mentorship to other testing members
- Regularly assesses performance of individuals on testing teams for exceptional testing aptitude
- Participates in the execution of test cases as part of the Quality Assurance process
- Meets with business partners, project managers and developers to determine project scope, set project goals, identify and resolve workflow issues, and prioritization of testing team’s work
- Defines, analyzes and evaluates software functions and makes risk management recommendations to developers on process improvements
- Creates tools/spreadsheets to assist with record tracking and analytical research
- Develops testing scenarios that address regression testing, black box testing, and product usability
- Provides project management assistance and participates in meetings/conference calls
- Reports progress on project milestones and deliverables, creates reports as needed
- Maintain a detailed knowledge of policies, procedures, and workflows
- Coordinates with internal and external groups to ensure standardized testing processes
- Ensures execution of daily tasks with test teams
- Edits and proofs bug write-ups
- Provides excellent customer service to internal and external contacts
- Actively supports a positive work culture and environment
SUMMARY OF REQUIREMENTS
- Minimum four years of professional testing experience, or equivalent demonstration of testing ability
- Strong game play ability, knowledge of video games and hardware platforms
- Expert level qualitative and quantitative testing proficiency, ability to efficiently and effectively identify software problems
- High proficiency utilizing and administrating bug tracking software
- Ability to work a flexible schedule including overtime, weekends and holidays as needed
- Strong verbal/written communication skills, problem solving and cross-group collaboration
- Strong PC and Microsoft Office suite skills
- Ability to work independently, in a team and collaborate across groups
- Ability to work in a fast-paced, highly confidential environment with fluctuating priorities and deadlines
- High school diploma or equivalent
- Training in programming and/or electronics preferred
- Valid Passport
- Valid Driver's License
- Ability to travel up to 10%, domestic and international
